Wanna try to make a difference in the iggy world?

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Posted by Jamie/JBug on June 24, 1999 at 22:35:00:

Hi, all
For those of you who are not on the IML, I thought I'd sent this and plead for some help.
Today on the IML, a young guy who is very into making iguana information better, was checking out the ZooMed site. There is a reasonably new ad up for a hot rock which is "ideal" for iguanas. It also features a pic of a scrawny little iggy perched on a hot rock. A bunch of us from the IML have been sending emails (and even a few snail mails) to ZooMed telling them why it was wrong to do this. I sent a looooong email with 2 very grusome pics attached of iguanas who have been badly injured by hot rocks. I plan on sending them a snail mail, too, with said photos enclosed. Some people have been taking an offensive stand, telling them that they are wrong and basically suck. Most have been using a more civil approach, which is what I did and what I believe is most effective. Many have anlready gotten replies (I haven't) and most of the replies are exactly the same saying this:
Dear Consumer,

We have received your concerns regarding Iguanas and our Repticare Rock
Heaters. A rock heater should NEVER be the sole source of heat in any
type
of terrarium.

We appreciate quality feedback from our customers, as this is how we
improve our products. Our Research & Development team will work in
conjunction with the President of Zoo Med Laboratories, Inc. to increase
awareness of the proper use of rock heaters.

Sincerely,

Zoo Med Laboratories, Inc.

Basically, they are getting the brush off. I expect I will get a similar reply, to which I will reply. I don't plan on being easily 'brushed off.'
What I would like is to see you all (or at least some) send some of your own disgruntled emails. For all the good it will do us, I still think that if they recieve multiple letters, they may start to pay attention. Please don't be the person that waits to let the other people do it: It will only take a few minutes of your time and it's for a very, very good cause. C'mon! Check out the page and email them at zoomed@zoomed.com.
Thanks! :)

Best,
Jamie/JBug

ZooMed

Follow Ups:

Re: e-mail sent Lola and Harry's Mom 6/25/99 (0)
E-mailed zoomed our concerns, hope it helps! n/p dslizards 6/25/99 (1)
- You go DS! :) Thanks so much! n/m Jamie/JBug 6/25/99 (0)
Re: Wanna try to make a difference in the iggy world? BabyHerp 6/25/99 (19)
- Re: Wanna try to make a difference in the iggy world? Derek 6/25/99 (0)
- Re: Wanna try to make a difference in the iggy world? Jamie/JBug 6/25/99 (17)
  - Re: Wanna try to make a difference in the iggy world? BabyHerp 6/25/99 (2)
    - Re: Wanna try to make a difference in the iggy world? BabyHerp 6/25/99 (1)
      - Re: Wanna try to make a difference in the iggy world? Jamie/JBug 6/25/99 (0)
  - Re: Wanna try to make a difference in the iggy world? Joe 6/25/99 (13)
    - Re: Wanna try to make a difference in the iggy world? kev 6/25/99 (11)
      - Oh, and in case you weren't aware........ Skinny 6/25/99 (2)
        
        Re: Oh, and in case you weren't aware........ kev 6/25/99 (1)
        
        and..... Oh, and in case you weren't aware........ kev 6/25/99 (0)
      - Mr. know it all........ Skinny 6/25/99 (7)
        
        Re: Mr. know it all........ kev 6/25/99 (6)
        
        Re: Mr. know it all........ Skinny 6/25/99 (5)
        
        Re: Mr. know it all........ kev 6/25/99 (4)
        
        and again.... kev 6/25/99 (3)
        
        Re: and again.... Derek 6/25/99 (2)
        
        with all due respect...I was never hounding for glory. Just an indifferrence in opinion. N/M Skinny 6/25/99 (0)
        
        Re: and again.... BabyHerp 6/25/99 (0)
    - Re: Wanna try to make a difference in the iggy world? Jamie/JBug 6/25/99 (0)
This has been a frustrating night for the poor Igs!!! Skinny 6/24/99 (0)

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: Hi, all : For those of you who are not on the IML, I thought I'd sent this and plead for some help. : Today on the IML, a young guy who is very into making iguana information better, was checking out the ZooMed site. There is a reasonably new ad up for a hot rock which is "ideal" for iguanas. It also features a pic of a scrawny little iggy perched on a hot rock. A bunch of us from the IML have been sending emails (and even a few snail mails) to ZooMed telling them why it was wrong to do this. I sent a looooong email with 2 very grusome pics attached of iguanas who have been badly injured by hot rocks. I plan on sending them a snail mail, too, with said photos enclosed. Some people have been taking an offensive stand, telling them that they are wrong and basically suck. Most have been using a more civil approach, which is what I did and what I believe is most effective. Many have anlready gotten replies (I haven't) and most of the replies are exactly the same saying this: : Dear Consumer, : We have received your concerns regarding Iguanas and our Repticare Rock : Heaters. A rock heater should NEVER be the sole source of heat in any : type : of terrarium. : We appreciate quality feedback from our customers, as this is how we : improve our products. Our Research & Development team will work in : conjunction with the President of Zoo Med Laboratories, Inc. to increase : awareness of the proper use of rock heaters. : Sincerely, : Zoo Med Laboratories, Inc. : Basically, they are getting the brush off. I expect I will get a similar reply, to which I will reply. I don't plan on being easily 'brushed off.' : What I would like is to see you all (or at least some) send some of your own disgruntled emails. For all the good it will do us, I still think that if they recieve multiple letters, they may start to pay attention. Please don't be the person that waits to let the other people do it: It will only take a few minutes of your time and it's for a very, very good cause. C'mon! Check out the page and email them at zoomed@zoomed.com. : Thanks! :) : Best, : Jamie/JBug

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