Unfortunately, the shop owner is not the problem. I think he's conducting himself like your basic salesman and saying anything to make the sale. In the case of the article he was just performing damage control to protect his business. I'm sure that if you contact him, he'll say that he was either misquoted or he'll politely thank you for the information and then continue to conduct business as usual. The real problem here is the consumer buying animals that they haven't adequately researched.