Yeah lol I hate that. I dont even bother asking if they have something anymore, if I cant find it myself oh well. I also do a lot of my supply shoping over the internet or from the small petshop we have here in town that, may not know what I'm talking about, but sure tries to understand and help out.
:I went into petsmart on sunday and it wasn't there yet. I asked a clerk if he knew when it would be coming in and he didn't even know what a crested gecko was!