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Posted by Harrys' Dad on May 03, 1999 at 14:11:16:
In Reply to: doing the unthinkable posted by Joan on May 03, 1999 at 11:45:10:
I was told from a computer guy, that you should delete the modem file in between installing the new one. What he said this did, was to clear any information on your hard drive of the old modem first. When you restart the computer it will see there is no modem installed....then you shut it back down again then install your modem. It should find it on the restart and ask you if you want to install the drivers for it. When I did mine before I knew how to do it, it was a nightmare I had to call Dell and spend about 4 hours on the phone with them over it. I have now learned my lesson about installing new hardware.
I wish you the best in installation!!!
Harry's Dad
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