Re: What are the rumors?

Posted by Mr. D on October 01, 2001 at 11:16:34:

In Reply to: What are the rumors? posted by Samcin on October 01, 2001 at 03:48:31:

Just generally less than exemplary customer service. We've heard it from several people. Card charging, long shipping times, etc. We're not quite sure what the deal is now that T-Rex "bought" the company. Not sure what that means at this point to be honest. Haven't seen any bulbs on retail shelves yet. Don't know what what's happening. But since HerpSupplies carries them now it may be a bit easier (at least for us) toget bulbs since they're all of an hour drive away from us. Boy I wish they hadn't moved the last location was a really nice country backroad half hour drive....LOL

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: Just generally less than exemplary customer service. We've heard it from several people. Card charging, long shipping times, etc. We're not quite sure what the deal is now that T-Rex "bought" the company. Not sure what that means at this point to be honest. Haven't seen any bulbs on retail shelves yet. Don't know what what's happening. But since HerpSupplies carries them now it may be a bit easier (at least for us) toget bulbs since they're all of an hour drive away from us. Boy I wish they hadn't moved the last location was a really nice country backroad half hour drive....LOL

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