Response from Barnes & Noble.com

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: Hi guys, : If you read my earlier posting on this subject, you'd have heard about the screw-up that occurred about my order. : Anyway, I managed to locate the e-mail address of their Director of Communications, Ms Carolyn Brown, and wrote to her for help. I'm happy to inform that they responded immediately and offered me a replacement through upgraded air-mail or a refund. I'm settling for a replacement and will keep my fingers (and toes) crossed to see the outcome. : To those who have written to me with their suggestions and moral support, thanks a million. All the best!!! : Francis

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