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Posted by David on February 21, 2001 at 11:55:28:
In Reply to: Re: Active UV Bulb....Zapped! posted by Dan on February 20, 2001 at 22:49:24:
Hey,
Tell us if they don;t replace the Bulb okay? I am wary of all their claims also. Using a ZooMEd one right now and I have had no problems yet.
Troy
: : Hey Ty,
: : Yeah, I think it's a great product...if the bulb will turn on for ya...I'll keep the forum posted. They did right by Niki but that was on a new bulb. My fluorescent UVB's are still kicking strong (albeit minus UVB 2 years later), so you would think ActiveUV would stand behind their product...hopefully they will.
: My understanding is that they have a one-year warranty. I've met them and they seem like good people.
: I'll bet they replace it for you since they advertise the guarantee as a selling point.
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