I purchased 2 WC Mandarin Rat Snakes from X-treme reptiles in November. Both arrived in good condition bagged in a well packaged box with heat packs. Alfredo was excellent about keeping in touch throughout the process via e-mail and phone. I will say that WC Mandarins are really hit or miss as far as their acclimation and the female out of the pair died about 1 month after I received them. I don't feel that in anyway reflects badly on the seller.