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Response from Barnes & Noble.com

[ Follow Ups ] [ Post Followup ] [ The Herp Forum Asia ]

Posted by Francis on February 05, 2002 at 19:44:17:

Hi guys,

If you read my earlier posting on this subject, you'd have heard about the screw-up that occurred about my order.

Anyway, I managed to locate the e-mail address of their Director of Communications, Ms Carolyn Brown, and wrote to her for help. I'm happy to inform that they responded immediately and offered me a replacement through upgraded air-mail or a refund. I'm settling for a replacement and will keep my fingers (and toes) crossed to see the outcome.

To those who have written to me with their suggestions and moral support, thanks a million. All the best!!!

Francis

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